ShipsDay

SUPPORT & SALE

+234 810 9471 009

WORKING TIME

MON-SAT: 08:00 - 18:00

Frequently Asked Questions

To contact our Support Team, choose the most convenient channel for yourself: live chat or email.

Chat: Live chat is the fastest way to get a response from us. As soon as you send us a message there, one of the Representatives who are online will react shortly. We recommend using it for urgent cases.

If your case is not urgent, we recommend you send an email to info@shipsday.com

Post your ads on shipsday.com effortlessly by following the steps below:

  1. Sign in to your profile on shipsday.com;
  2. Click on the button “List”
  3. Complete all the information. Choose a proper category, upload the photos of your item, and write a clear title with a detailed description of what your service. After that, enter a fair price or call for price column and double-check the information you’ve entered;

4. If everything looks fine, click on the “List” button;

As soon as you’re done with all these steps, your ad goes for a review. We check it to ensure that it’s in line with our rules and that all the information is correct. Once your advert is live, you will receive a notification email. If there’s something wrong, we’ll specify all the edits you should make.

  1. Search: Use a search panel with filters and find what you need. So you can choose exactly what you are looking for.
  2. Contact a shipper or agent or business: You may chat on shipsday.com or call a seller via phone or set up a meeting face to face, discuss some details or negotiate about the price.
  3. We check our sellers carefully, but it’s always better to check twice, right? Meet with the seller in a public place

4. Leave your feedback about the seller: Feel free to share your experience: write your feedback on the seller’s page. Not sure how to do that? Check out the guide here. Other buyers will thank you one day

  1. If you see something suspicious on Shipsday.com, please let us know about it by following the steps below:

    Click on “Report abuse”

    Select the reason for your suspicion:

    Type in your comment with all the details that can help us understand the case better and click on the “Send” button.

    Our Support Managers will consider your request shortly. If your report proves that we’ve faced a scam case, we will block such a seller immediately

Sure! It helps a lot to find more clients. That’s it! Now you know what to do to make all your friends on social networks know what you’re selling!

Knowledge and caution — that’s what helps to protect yourself from being deceived. We listed a few general tips that can help you protect yourself from unscrupulous agents, shippers, sellers:

1. Check Reviews: It helps to ensure the person is reliable. People who had experiences with particular shipper, agent, seller, leave reviews to keep others informed of how deals went. Take a minute to check reviews before making a deal. Whatever experience you have had, other buyers will appreciate you sharing it with them. Remember to view the “Feedback” section whenever you have or plan to deal with a seller or service provider.
  1. Never give out your financial information that can be misused
Be attentive and avoid scams and frauds such as fake payment services, fee requests, or requests to use money transfer services.
  1. Use common sense
Please, avoid anything that appears too good to be true, such as unrealistically low prices or promises of quick money.